These Terms and Conditions (“Terms”) apply to your use of this website and any enquiries, bookings, purchases, or service requests you make through it. By accessing or using this website, you agree to these Terms.
1) About Us
This website is operated by Stellar Machinery (“we”, “us”, “our”). We supply forklift sales, hire/rental, servicing, and repairs across New Zealand.
Contact:
Phone: 09 837 4126
Email: paul@stellarmachinery.co.nz and rohit@stellarmachinery.co.nz
2) Website Use
You may use this website for lawful purposes only. You must not:
- interfere with the website’s security or performance
- attempt to access restricted areas without permission
- upload or transmit harmful code (viruses, malware, etc.)
- misuse forms, phone numbers, email addresses, or other contact methods
We may suspend or restrict access if we believe your use is unlawful or harmful.
3) Information on This Website
We aim to keep information accurate and up to date, but the website content is provided for general information only. Site content may include:
- product listings, specifications, and images
- hire/rental information
- servicing and repair information
- pricing guidance or examples
- blog and educational content
Availability, specifications, and pricing can change without notice and may vary by location and time.
4) Quotes, Pricing, and Availability
Any pricing shown on this website (including blogs, landing pages, or examples) is indicative only unless clearly stated otherwise in a written quote issued by us.
A binding price or booking applies only when we confirm it in writing (for example, by email) and may be subject to:
- equipment availability
- delivery location and access conditions
- hire duration and start date
- required attachments or accessories
- servicing/support requirements
- credit checks (where applicable)
5) Forklift Hire and Rental Terms
If you hire/rent equipment from us, the hire is governed by these website Terms plus the specific hire agreement we provide for your booking. If there is any conflict, the hire agreement prevails.
Unless otherwise agreed in writing, you agree that:
- you will use the forklift safely, lawfully, and only for its intended purpose
- only trained/authorised operators will use the equipment
- you will follow load limits and operating instructions
- you will keep the equipment secure and protected from theft, damage, misuse, or unauthorised use
- you will notify us promptly if the forklift develops faults, performs unusually, or becomes unsafe to operate
We may refuse hire or suspend a hire if site conditions are unsafe, access is not suitable, or equipment is being used improperly.
6) Servicing, Repairs, and Callouts
If you request servicing or repairs, we will confirm scope and pricing (where possible) before work begins. Some faults cannot be fully diagnosed until inspection.
You agree to provide:
- safe access to the equipment and work area
- any relevant site induction requirements (if applicable)
- accurate information about symptoms and operating conditions
If parts are required, completion timeframes can depend on parts availability and supplier lead times.
7) Orders and Purchases (Sales)
If you purchase equipment or parts from us, the sale may be governed by these Terms plus a separate sales agreement, invoice terms, warranty terms, or finance/leasing terms (where applicable). If there is a conflict, the written sales documents prevail.
8) Delivery, Collection, and Site Access
Where delivery or collection is arranged:
- you are responsible for ensuring the site is accessible and safe (including ground conditions, clearances, and unloading/loading access)
- you may be charged for failed deliveries/collections or delays caused by site conditions, restricted access, or inaccurate instructions
Risk and responsibility for equipment during transport will be handled as set out in your booking confirmation or hire/sales documents.
9) Intellectual Property
All content on this website (text, images, graphics, logos, videos, and layout) is owned by us or licensed to us and is protected by intellectual property laws.
You may view and print pages for your internal business use, but you must not reproduce, republish, distribute, or commercially exploit website content without our written permission.
10) Third-Party Links
This website may contain links to third-party websites (for example, social media). We are not responsible for third-party content, privacy practices, or availability.
11) Limitation of Liability
To the maximum extent permitted by law:
- we are not liable for indirect or consequential loss (including lost profit, lost productivity, or business interruption) arising from website use or reliance on website content
- we do not guarantee the website will always be available, error-free, or free from harmful components
Nothing in these Terms limits any rights you may have under New Zealand consumer protection laws that cannot legally be excluded.
12) Your Responsibilities and Indemnity
You agree to indemnify us for losses, claims, or damages arising from:
- your breach of these Terms
- misuse of the website
- misuse of hired equipment or failure to follow safety requirements (where applicable)
- false or misleading information you provide to us
13) Privacy
Your use of this website may involve providing personal information (for example, via contact forms, email, or phone). Any personal information is handled in accordance with our Privacy Policy (if published) and applicable New Zealand privacy laws.
14) Changes to These Terms
We may update these Terms from time to time by publishing changes on this page. The updated Terms apply from the effective date shown.
15) Governing Law
These Terms are governed by the laws of New Zealand, and the parties submit to the non-exclusive jurisdiction of the New Zealand courts.
16) Contact
If you have questions about these Terms, contact us:
Phone: 09 837 4126
Email: paul@stellarmachinery.co.nz or rohit@stellarmachinery.co.nz
